Yes, when a booking is made we ask for the Booking Form and £250 security deposit – this is kept until after your stay. It may be paid via Internet Banking or cheque. The money is both a deposit to secure your booking but also acts against any damages to the property. The Full payment for your booking is required 4 weeks in advance of your stay and should be placed into the Bank Account provided. If you need to pay via a cheque it should arrive with us 5 weeks in advance to give us time to place it into the bank for you.
If you book less than 4/5 weeks before the start of a holiday, full payment plus all additional deposit must be received at the time of booking.
If a payment is made by Visa or MasterCard credit card, Riverside Lifestyle will make a charge of 2% for each payment made in order to recover the credit card company’s charges. American Express credit card payments will incur a 3% charge. If a payment is made by PayPal, Riverside Lifestyle will make a charge of 2% for each payment made in order to recover PayPal’s charges to the company. We regret that any charges incurred in handling payments from overseas will be passed on to you. The deposit paid is not a charge unless in the event of breakages, damages or excessive cleaning at the property.