On your arrival you will be met and shown around by Lillian our housekeeper. There will be a small gift waiting for you of Riverside produce which we hope you will enjoy. There will be tea and coffee but no other food is provided unless you have requested any catering. If you have a grocery order we would prefer you to be in the rental before it is delivered.
We ask that you arrive between 5 – 6pm on the evening of your stay (unless agreed by prior arrangement) and that you depart by 10am in order to allow our change overs to work smoothly. We also ask that you leave the house as you have found it, with a discretionary cleaning fee of £100 left for the housekeeper at Riverside Cottage or £50 if you stay at the Lodge.
Riverside provides the best cotton linen as bedding and plenty of towels and bathroom accessories. You will be provided with our Riverside miniature lavender hand and shower wash, creams and soaps. It would help us enormously if you remove all bed linen from the beds and leave in a pile along with your towels. We have a no smoking policy inside and out of the cottages and lodge.
Dogs are allowed if well behaved and do not disturb other properties. We do charge an extra £25 per dog. Please confirm this at the time of booking. You are responsible for your own dog and its mess. Please clear up as you go along.